We Answer Common Questions About Secure Forms

How does it benefit my patients?
This will allow your patients to fill out your forms in advance, thereby patient wait time and eliminate some administrative steps. Be pro-active and send your patient forms before their appointment day.

Will any SSL encrypted form comply with HIPAA?
No. SSL encryption alone is not enough to comply with HIPAA rules. Anyone who collects electronic patient health information (ePHI) must follow HIPAA guidelines. In addition to encryption, you must have an audit trail in place of who has accessed the information, a business associate agreement on file with your vendor, and the vendor must comply with HIPAA regulations internally on their server. Please contact us for a list of HIPAA rules and the specific mechanism Solution21 has in place to help your business easily comply.

How does the form set-up process work?
Solution21 looks at your current forms and converts them to electronic format for you. Or you can use Solution21 prepared forms. There is a non-refundable set-up fee for this service. Our support team will walk you through the entire process to ensure a smooth and easy set-up.

How are the online medical forms secured?
The forms are not transmitted by e-mail, but you will receive an e-mail notification when a new form has been submitted. Patient forms are encrypted and stored on a separate secure server to keep your patient information safe and HIPAA compliant. All user activity is logged. In addition to be encrypted by 128-bit encryption while in transit, the data in forms are also encrypted on the server, where the highest security methods available are used.

Will online patient forms work with my medical records system?
For most systems, yes. All medical records systems are different, but most will allow you to store the online submission as a PDF file associated with a patient's record.

Will it improve staff efficiency?
Yes, absolutely! Secure medical forms will provide a new tool for your clients that will ease the daily input efforts of your staff spent following up and filling paper works, improving your office efficiency and saving your practice time and money.

Do the online medical forms work with a paper based medical record system?
Yes. You can easily print the records and file them in the patient's chart.

What are the computer requirements to run the medical record system?
The system is web based and will run on any computer platform, including Windows, Mac, Linux, or other system platforms, with no software installations in the office necessary.

Is it necessary to follow all of the HIPAA Policies?
Yes. The penalties for knowingly violating HIPAA polices are severe. Learn more.

Solution21 Form Solutions web application is developed by Solution21 internally and is not a resold solution. Solution21 does not outsource development and all its operations are fully based in the U.S. Call us at 949-336-7575 to find out more about secure forms.

Improve Patient Care with Secure Online Forms

Streamline your patient patient office visit, increase staff productivity and improve your health care with Solution21 Secure Forms. Because it saves you and your patients time, it also it leads to more efficient collection, higher-quality and assessment of data. 

The average time patients lose in filling paper-based forms in your office is 20 minutes, not counting typographical errors and forgotten information. Enable your patients to fill out secure and HIPAA compliant patient registration and medical history forms through your website before their scheduled appointment. Most patients like being able to do these forms at their leisure.

Despite some physicians' reservations, over 90 percent of patients are able to fill out forms online1, regarless of age or computer background. Patient-entered information have proven to be more effective. Afterall, they are the most interested in providing accurate and thorough health history.

4 Reasons your patients should pre-register with Solution21 secure forms

1. Immediate results and positive return on investment. By having your patients use Solution21 secure forms, you save your practice and office valuable time and money by reducing use of valuable staff time and resources in preparing charts and records.
2. Solution21 secure forms are HIPAA compliant. Following strict HIPAA guidelines, our forms are tested to securely and safely transfer information from your patients to your office for data management.
3. Professional and highly customizable. Reflect your brand on your forms for a more professional look and brand consistency.
4. One-time data entry and easy patient record retrieval. Solution21 secure forms means digital data integration with your system for medical histories completed online, treatment authorizations, informed consents and fees and payments. Eliminating the need to re-enter information from paper to your system. Retrieval of patient records for subsequent visits is easier.
5. Patient convenience. By having a custom Solution21 secure forms available on your practice website,  patients can conveniently take their time in filling out the forms in the comfort of their homes and submit ahead of their visit. This reduces their waiting in your office. And this allows you more time to make unhurried assessment and plan for their care.

Solution21 Secure Forms makes putting your patient forms online and complying with HIPAA extremely easy. Everything is digital, secure, and all in one place.

Solution21 Secure Forms are developed by Solution21 internally. Solution21 does not outsource development and all its operations, including hosting and customer support, are fully based in the U.S. For more information on Solution21 Secure Forms, please email our representatives at marketing@solution21.com or call 949-336-7575.

Source:
1. Slack WV, Leviton A, Bennett SE, Fleischmann KH, Lawrence RS. Relation between age, education, and time to     respond to questions in a computer-based medical interview. Comput Biomed Res. 1988;21:78–84.